Back to work, safely and for good.
IVARA is a SIRA-approved workplace rehabilitation provider. Our qualified consultants bring the worker, employer, doctor and insurer onto one plan, so recovery happens at work wherever possible, and in new work when it can’t.
Most people recover best at work. We make that possible, and make it last.
Time away from work after an injury tends to make the return harder. Staying connected to suitable duties, routine and colleagues is one of the strongest supports for recovery.
We help employers find duties that fit medical advice, help workers build capacity with confidence, and keep insurers informed with clear, timely reporting. When the pre-injury job isn’t an option, we help the worker find a new one.
Two pathways back to work
We are approved by SIRA for both classes of workplace rehabilitation service in the NSW workers compensation scheme.
Recover at work
Workplace assessments, suitable duties, recover at work plans and on-site support, so the worker stays connected to their job while they heal.
Recover at work servicesWith a new employerMove into new work
Vocational assessment, retraining, job seeking and placement support for workers who can’t return to their pre-injury employer.
New employer services
How we work
We move early
We contact the worker, employer and insurer within 24 hours of a referral and book the first visit quickly.
We go on site
Duties are planned where the work happens, so they match the real demands of the job and the medical advice.
One plan, agreed by everyone
Goals, duties and hours are set out in plain language and shared with every party, including the treating doctor.
Reporting you can act on
Insurers receive clear, timely reports with progress, barriers and the next step, without chasing.
What you can count on
From referral to first contact with the worker, employer and insurer.
Approved rehabilitation services are paid by the workers compensation insurer, not the worker or employer.
Every case is handled by a qualified allied health or rehabilitation professional.
Support for everyone in the claim
A good return to work needs the worker, the employer and the insurer pulling in the same direction.
From referral to a lasting return
Every referral follows the same clear path, adjusted to the worker and the workplace.
See the full processReferral received
Online, by email or by phone. We confirm receipt the same day.
First contact
We speak with the worker, employer and insurer within 24 hours.
Assessment and plan
We assess the worker and workplace, then agree goals and a plan with everyone involved.
Return and review
We support the return on the ground, report progress and close once it is sustainable.
Common questions
All questionsWho pays for workplace rehabilitation?
In the NSW workers compensation scheme, approved workplace rehabilitation services are funded by the insurer as part of the claim. There is no cost to the worker or the employer.
Who can make a referral?
Insurers usually arrange workplace rehabilitation, but employers, treating doctors and workers can all ask for IVARA by name. Use our referral form or contact us and we will work with the insurer to get started.
Which areas do you cover?
We work across Greater Sydney, from the Hills District and Western Sydney to the CBD, North Shore and the south. Contact us about locations outside these areas.
Are you approved by SIRA?
Yes. IVARA Pty Limited is approved by the State Insurance Regulatory Authority to provide services related to return to work with the pre-injury employer, and with a new employer.
Ready to refer a worker?
Send us the details and a consultant will contact the worker, employer and insurer within 24 hours.